If you're using DAT Power and receive the error message "Sorry, something unexpected happened. Please try again.", there are several things you can do to resolve the issue. Here's a step-by-step guide to help you get back on track:

  1. The first thing you should do is make sure your internet connection is stable and not experiencing any disruptions. Try accessing other websites to see if they respond slowly or if you can't reach them. If you're having connection issues, try resetting your modem or router, or contact your internet service provider for assistance.
  2. If your internet connection is stable, try refreshing your search in DAT Power. You can do this by clicking on Post and then back to Search. This will re-establish the connection with DAT and should resolve the error.
  3. Ensure your browser is up to date, and check the date and time on your computer. If the date and time is incorrect, it can also cause this error. Right-click the date/time on the taskbar and select Adjust Date/Time from the menu. Make sure the time zone is correct and "Set time automatically" is turned on. Click the "Sync Now" button if possible to update the time. The minute should match the minute on your computer, but the hour will depend on the time zone.
  4. If the error is due to a search, try breaking it into smaller pieces. Some users have experienced this error when using too many zones in their search criteria. If you're searching for "all posted loads" and then filtering the results by company name using the "refine your search" option, this can cause errors. DAT Power currently allows this, but an update is expected to limit this option.
  5. If you have any saved searches or posts that are more than 24 hours old, try deleting them and then logging out and logging back in to DAT Power. This can help to clear any corrupted search data and may resolve the error.

If you've tried all of these steps and are still experiencing the error, contact DAT customer support for additional assistance.